| E. | SHAREHOLDERS’ COMMITTEES : | |
| i) | The "Share Transfer and Finance Committee" is comprised of two non-executives independent Directors namely Shri B. P. Bajoria & Shri P. K. Mallik and Shri Deepak Tandon was the other member of the Committee upto 14.04.2011 and has been replaced by Shri K.C. Jain, Whole-time Director of the Company, as a new member effective 15.04.2011. The Committee is headed by Shri B. P. Bajoria. It deals with the approval of transfer and transmission of securities, issue of duplicate certificate(s) / advices and other Shareholder related issues in addition to matters pertaining to certain finance related decisions. | |
| The Committee met 16 times during the year under review. | ||
| ii) | The Company also has a "Shareholders'/Investors' Grievance Committee" consisting of two non-executive independent Directors namely, Shri P.K. Mallik, Chairman & Shri B.P. Bajoria and Shri Deepak Tandon was another member. On resignation of Shri Tandon effective 15.04.2011, Shri K.C. Jain joined as the member of the Committee. During the year under review the "Shareholders' / Investors' Grievance Committee" was reconstituted by the Board in its meetings held on 24.07.2010 and 10.02.2011. Shri G.B. Pande, Nominee Director, was inducted as a member effective 24.07.2010 and attended the meeting held on 10th November, 2010. On 10th February, 2011 he resigned from the Board, as a result ceased to be a member of the Committee and in his place Shri Tandon was appointed as member. This Committee specifically looks into redressal of Shareholders’ and Investors’ complaints with a primary objective to improve investor relations and had met 4 times i.e. on 22nd July, 2010, 10th November, 2010, 17th January, 2011 and 22nd March, 2011 during the financial year 2010-2011. | |
| a) | POSITION AS ON 31st March, 2011 OF THE SHAREHOLDERS’ COMPLAINTS RECEIVED & REDRESSED DURING THE FINANCIAL YEAR : | |
| Nature of Grievances | Complaints received from | Total complaints received during 2010-11 |
Total redressed |
No. of grievances outstanding as on 31.3.2011 | |||
| Investors directly | Stock Exchanges | SEBI | ROC | ||||
| Non-receipt of Dividend/Interest/ Redemption Warrant(s) |
33 | 2 | 3 | Nil | 38 | 38 | Nil |
| Non-receipt of Share / Debenture Certificate(s) |
4 | Nil | Nil | Nil | 4 | 4 | Nil |
| Non-Receipt of Duplicate Share/ Debenture Certificate(s) |
Nil | Nil | Nil | Nil | Nil | Nil | Nil |
| Demat related grievance(s) | 9 | Nil | Nil | Nil | 9 | 9 | Nil |
| Non-receipt of Annual Report(s) | 67 | 1 | Nil | Nil | 68 | 68 | Nil |
| TOTAL : | 113 | 3 | 3 | Nil | 119 | 119 | Nil |
