REPORT ON CORPORATE GOVERNANCE

 
       
       

5.

Shareholder Related Committees

  Details of these Committees are as follows :
  Share Transfer and Finance Committee
    As on 31st March, 2013, the Share Transfer and Finance Committee consisted of two Independent Directors viz. Shri Prasanta Kumar Mallik, Chairman and Shri Kashi Prasad Khandelwal and a Whole-time Director, Shri Kamal Chand Jain.

The Committee met on eight occasions during the Financial Year 2012-13.

The terms of the Committee consist of considering for approval of individual requests for transfer and transmission of shares in the physical form of 10,000 shares and above, issue of duplicate certificates and other shareholder related issues. It also deals with matters relating to finance.
   
  Shareholders'/Investors' Grievance Committee
    As on 31st March, 2013, the Shareholders'/Investors' Grievance Committee consisted of two Independent Directors viz. Shri Prasanta Kumar Mallik, Chairman and Shri Kashi Prasad Khandelwal and a Whole-time Director, Shri Kamal Chand Jain.

The Committee met thrice during the Financial Year 2012-13 - on 10th August, 2012, 15th January, 2013 and 25th March, 2013. Shri Mallik and Shri Khandelwal attended all three Meetings.

The terms of the Committee consist of review of Shareholder/Investor grievances.
   
  Shareholder complaints received and redressed during the Financial Year 2012-13 :
   
Nature of
Grievances
Complaints received from Total complaints
received during
2012-13
Total Complaints
redressed
No. of complaints
outstanding as on
31st March, 2013
Investors
directly
Stock
Exchanges
SEBI
"SCORES"
ROC
Non-receipt of Dividend/Interest/Redemption Warrant 13 Nil 5 Nil 18 18 NIl
Non-receipt of Share/Debenture Certificate(s) Nil Nil 2 Nil 2 2 Nil
Non-receipt of Duplicate Share/Debenture Certificates Nil 1 Nil Nil 1 1 Nil
Demat related 2 Nil Nil Nil 2 2 Nil
Non-receipt of Annual Reports 18 6 Nil 1 25 25 Nil
TOTAL : 33 7 7 1 48 48 Nil